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Impressive service means more than just a good attitude

World Champ

Joined: Apr 21 2015
Posts: 990

06:13, May 03 2015

Foundry floor price is Germany Ham Berger (HAMBERGER) Corporation, China Electronics Import and Export According to the information provided by the Oriental Trading Company, Beijing Europe and Germany Decoration Materials Co., imported from Beckham Berg from 1999 to 2005 22 million euros (about 2.2 million yuan) product. The company is the European Code's import agents. But in the 2004 EU Code of printed brochures, claiming that the EU Code of Germany was founded in 1903, has 101 years of history, in fact, the company did not exist. Later Yan Pei Jin admitted that the century-old plant is said to provide them with wooden flooring Germany Ham Berger, and its two being promoted to become German EU Code boss man on the books is actually in charge of Beckham Berger .composite wood outdoor storage box In this publicity, the EU Code of selling quickly jump up --- flooring sales last year, the company is 120 million yuan, in the high-end market share is not a small share, even 2008 yuan per square meter of floor is also a customer. Expected 2006 sales growth will reach 60%, while also opening up the Russian market.

Prior to 2000, complaints arise later, this company is the only one for six consecutive years in the associations use the "3.15" mark flooring brands; recently has just been awarded the 2005 Pekingese favorite consumer brands. Back to life? Yan Pei-gold now have to face the embarrassing situation: the loss of employees and dealers, sales slump, overseas development plan was postponed indefinitely, the EU Code is no longer by his colleagues as a competitor. Revived, this is a very difficult problem. "We can no longer afford to lose." Yan Pei Jin said. Restore consumer confidence, how much is it to build a plastic deckwhich is the first step in his rebuilding plans. Yan Pei-gold for this announced its own phone number, hoping to hear the sound of consumer complaints, to quell their anger. But some consumers still think this is a show of the move. "Because of being deceived, so we hope to get compensation." A network called "Give me a reason," said Sina users.

This appears to be the crux of the problem. "As long as the level of legal responsibility, we should assume that we must undertake." Yan Pei Jin said. However, according to China's existing laws, consumer claims may be difficult to achieve. For the protection of the interests of consumers, you can find the Product Quality Law and the Consumer Protection Act to answer the two laws. But Beijing Municipal Lawyers Association Consumer Protection Committee, Zhao Dacheng Law Firm believes that these two laws are all based on product quality problems, but the EU Code of the floor merely "exaggerated" propaganda, does not mean the product quality problems. According to "who advocates, who burden of proof" principle, consumers can not proof certificate along is quality problems Flooring,outdoor wood wall paneling disadvantages its request for compensation difficult to get support for the judiciary. If the floor is a misnomer, the price is extremely high, the consumer can claim the other's breach of contract. But what price is reasonable, at present China has no price assessment authority, if the EU Code of the floor price is not in violation of relevant provisions of the price system, consumers have the right to claim the obstacles encountered.

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